Receptionist Job – Madison, WI


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Full Time Afternoon Receptionist- Madison, WI

Why KGH Autism Services?

KGH Autism Services is a behavioral healthcare company providing clinical services to children with autism and related disorders.  Founded in 2001, KGH currently provides applied behavior analysis, speech language therapy, occupational therapy, and mental health services to Chicago’s North Shore and Madison, Wisconsin communities. We are working together to create the most respected, comprehensive, evidenced-based treatment centers for our clients and their families.   

What Will You Do at KGH?

Our full time Receptionist will assist the KGH clinicians in providing an organized and efficient clinic.  The Receptionist must present in a professional manner, display excellent customer service, and be able to assist clients and staff.  The full time afternoon Receptionist will work approximately 30-35 hours per week in the afternoons and evenings (12:00-7:00 p.m. or 1:00-7:00 p.m.) Monday through Friday. The Receptionist reports to the Clinical Director.

Essential responsibilities include:

  • Welcome current and prospective clients and other guests in a prompt and friendly/professional manner, responding to inquiries with a sense of urgency.
  • Carry out office operations such as typing, photocopying, scanning, filing, computer work, sorting and distributing incoming and outgoing mail, and other office activities.
  • Assist with client and staff scheduling, including appointment cancellations, rescheduling appointments, etc.
  • Assist in requesting and collecting updated documentation from families.
  • Assist in creating program materials as delegated by clinical staff.
  • Answer incoming calls and provides accurate information to callers, taking messages or transferring calls when appropriate.
  • Prepare and disseminate postings and other communications to the staff.
  • Sort and distribute incoming and outgoing mail including items received from clients.
  • Perform opening and/or closing duties to include wiping counters, running dishwasher, turning on/off appliances, unlocking/locking doors and filing cabinets, etc.
  • Order, dispense, stock and maintain an adequate inventory of office, restroom, and therapy room supplies.
  • Schedule, organize, and assist with meetings and registration for KGH trainings, conferences and department activities.
  • Notify appropriate parties of client and staff cancellations, late pickups, etc. and assist with client and staff scheduling as required.
  • Complete other job-related duties as directed.
Want More?

As a full-time Receptionist at KGH you’re eligible for the following benefits:
  • Generous Paid Time Off: Begin with 10 Vacation Days (increases with tenure), 5 Sick Days, Paid Holidays, the day after Thanksgiving and your Birthday Off
  • Retirement plan with company match
  • Medical/Dental/Vision coverage with company contribution
  • Company-paid Life/Accidental Death and Dismemberment/Long Term Disability/Short Term Disability
  • Training for CPR certification onsite


KGH is accepting applications for a full time Receptionist at our Madison, WI location.

What Does KGH Need from You?

  • Bachelor’s Degree preferred
  • Strong listening, oral and written communication skills
  • Ability to organize and act on several activities concurrently
  • Able to work with minimal supervision
  • Knowledgeable in basic computer software (Word, Excel, Power Point, etc.)
  • Previous experience as an office assistant/manager preferred
  • Familiarity with children with special needs a plus
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